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To receive full credit for discussion participation, you should post a message during the first three days of the module. The Week 1 topic requires nothing more than some thought and reflection, while the Week 2 topic requires specific knowledge of the module’s contents. For full credit, you should respond to both topics. We suggest you do the Week 1 topic first, but please feel free to respond to either topic, at any time.

Week 1 Topic: Describing a complex process

Many complex processes aren’t linear; they can take various twists and turns, depending on the particular situation, and also on “how things go.” Flowcharting is a technique for describing such processes succinctly and accurately, using a prescribed, clearly understood format.

Think of a complex process that you’ve had to perform. What sort of written documentation, if any, did you have to guide you? Did it help you deal with the “twists and turns?” Why or why not?

Week 2 Topic: When a flowchart doesn’t flow

  1. Discuss the problems you encountered (or, perhaps, are still encountering) while completing the Case exercise. Would you expect to encounter the same problems if you were drawing a flowchart of a “real-world” process? Why or why not? Explain in the context of an actual process with which you are familiar.
  2. List some feature of a process that may make it difficult to depict using a flowchart. Here are two:
    1. A flowchart depicts a sequential series of processes. There’s no good way to show simultaneous processes.
    2. A flowchart has a start point and an end point. When describing a real process, those points may be arbitrary.

There are more. What are they?

Discussion General Expectations

  1. In your first posting, you should show a basic understanding of the issues involved in the module. In your second and subsequent postings, you should demonstrate a clear understanding of the material covered in the module.
  2. Critically apply your understanding to the examples provided by others. Do those examples clearly illustrate the concepts being discussed? Why or why not?
  • Provide relevant sources for any information that isn’t common kno
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Op1 Q

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