Dispute and Conflict Resolution
Unit III Assignment
Read the scenario provided on page 125 in Exercise 5.5: A Loaf of Bread, a Jug of Wine… Choose the role of either Giada Lombardi (Owner of Vive la Vino!) or Ramona Ruiz (Healthy Kneads Proprietor). Write a three page paper which clearly states the issues as you see it (from either Giada or Ramona’s point of view), your opening demand, your target, and the resistance you might incur. Focus on providing arguments to resolve the dispute through open discussion and rebuilding the relationship between the two shop owners. Use specific conflict resolution techniques in your argument. Support your paper with at least three scholarly sources (one of which may be your textbook) and make sure your paper follows APA guidelines.