· Our objective throughout this research process will be to determine what information we need to select the right candidates who possess the quality personal and ethical characteristics Ritz Carlton is looking for?

· Our objective will be to find out where to get that information (Answer: From our :Ladies & Gentlemen already hired)

·How exactly are we intend to get that information-what methodology are we going to use in our research?  (Via questionnaire and focus group conducted in house at the RCRM).

Answer Preview-Establishing Organizational Pride