Conflict and Negotiation
COM-312 4 Credits Oct 23 – Dec 17
Course Description
This course is designed to introduce the concepts and theories relevant to understanding conflict
communication and the negotiation process. In this course, students are introduced to various elements of
confict and negotiation communication across a variety of contexts including interpersonal, organizational,
and international. Upon completion of this course, students will be able to analyze power dynamics in
relationships, identify confict styles and tactics, and apply intervention techniques in contexts that are
relevant to their future relationships and careers.
Instructor Contact Information
Shannon Leinen
[email protected]
Class Resources
Interpersonal Confict
Berry, K., Hocker, J. L., & Wilmot, W. W. (2017). Interpersonal confict (11th ed.): McGraw-Hill.
ISBN 9781264164264.
Topic 1: Defning Confict
Objectives:
- Explain the nature of confict.
- Describe diferent perspectives on confict.
- Explain factors that lead to confict within diferent contexts.
Oct 23, 2023 – Oct 29, 2023 Max Points: 55
Resources
Page 1 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Reading Relationships, But Seeing Betrayal: Impact of Relational Health Schemas on
Processing of Interpersonal Confict
Read “Reading Relationships, But Seeing Betrayal: Impact of Relational Health Schemas on Processing of
Interpersonal Confict,” by Douglas, Binder, Kajos, Hyde, and Li, from the Journal of Social & Clinical Psychology
(2013).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/1445793094?
accountid=7374
Managing Confict Resolution
View “Managing Confict Resolution.”
https://lopes.idm.oclc.org/login?url=http://digital.flms.com.lopes.idm.oclc.org/PortalPlaylists.aspx?
aid=12129&xtid=42092
Confict — A Permanent Coordinate of Existence
Read “Confict — A Permanent Coordinate of Existence,” by Popescu and Vasilescu, from Proceedings of the
Scientifc Conference AFASES (2012).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=a9h&AN=90477001&site=ehost-live&scope=site
Choosing Confict Resolution by Culture
Read: “Choosing Confict Resolution by Culture,” by Sadri, from Industrial Management (2013).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/1445477644?
accountid=7374
Interpersonal Confict
Read Chapters 1 and 2 in Interpersonal Confict.
Conceptualizing the Construct of Interpersonal Confict
Read: “Conceptualizing the Construct of Interpersonal Confict,” by Barki and Hartwick, from the International
Journal of Confict Management (2004).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/199047038?
accountid=7374
Page 2 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Intraorganizational Confict Within Advertising Agencies
Read “Intraorganizational Confict Within Advertising Agencies,” by De Gregorio, Cheong, and Kim, from Journal
of Advertising (2012).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=bth&AN=85985339&site=ehost-live&scope=site
Assessments
Summary of Current Course Content Knowledge
Start Date & Time Due Date & Time Points
Oct 23, 2023, 12:00 AM Oct 23, 2023, 11:59 PM 0
Assessment Description
Academic engagement through active participation in instructional activities related to the course objectives is
paramount to your success in this course and future courses. Through interaction with your instructor and
classmates, you will explore the course material and be provided with the best opportunity for objective and
competency mastery. To begin this class, review the course objectives for each Topic, and then answer the
following questions as this will help guide your instructor for course instruction. - Which weekly objectives do you have prior knowledge of and to what extent?
- Which weekly objectives do you have no prior knowledge of?
- What course-related topics would you like to discuss with your instructor and classmates? What questions
or concerns do you have about this course?
Class Introductions
Start Date & Time Due Date & Time Points
Oct 23, 2023, 12:00 AM Oct 25, 2023, 11:59 PM 0
Assessment Description
Take a moment to explore your new classroom and introduce yourself to your fellow classmates. What are you
excited about learning? What do you think will be most challenging?
Topic 1 DQ 1
Start Date & Time Due Date & Time Points
Oct 23, 2023, 12:00 AM Oct 25, 2023, 11:59 PM 5
Page 3 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Assessment Description
Explain how confict management depends on a study of interpersonal communication. Why should we study
confict?
Topic 1 DQ 2
Start Date & Time Due Date & Time Points
Oct 23, 2023, 12:00 AM Oct 27, 2023, 11:59 PM 5
Assessment Description
What contexts seem to be most prone to confict and why?
How does context afect confict? Is confict a normal way of communicating with others? Why?
Conflict Log
Start Date & Time Due Date & Time Points
Oct 23, 2023, 12:00 AM Oct 29, 2023, 11:59 PM 25
Assessment Traits
Requires LopesWrite
Assessment Description
In 250 words or less, using the defnition of confict from the textbook, refect on how your worldview impacts
each aspect.
Your response should be well written and claims should be supported by class readings or scholarly articles.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student
Success Center.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is
located in Class Resources if you need assistance.
Topic 1 Participation
Start Date & Time Due Date & Time Points
Oct 23, 2023, 12:00 AM Oct 29, 2023, 11:59 PM 20
Topic 2: Interests and Goals in Confict
Page 4 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Objectives: - Explain the types of goals in confict and how they overlap or relate to each other.
- Diferentiate types of interests that can lead to confict.
- Examine strategies for clarifying goals and collaboratively setting goals.
Oct 30, 2023 – Nov 5, 2023 Max Points: 55
Resources
A Preliminary Survey of Interpersonal Confict at Major Games and Championships
Read “A Preliminary Survey of Interpersonal Confict at Major Games and Championships,” by Mellalieu,
Shearer, and Shearer, from Sport Psychologist (2013).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=s3h&AN=88379623&site=ehost-live&scope=site
Responses to Refusals of Requests: Face Threat and Persistence, Persuasion and Forgiving
Statements
Read “Responses to Refusals of Requests: Face Threat and Persistence, Persuasion and Forgiving Statements,”
by Johnson, Rolof, and Rifee, from Communication Quarterly (2004).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/216487265?
accountid=7374
Interpersonal Confict
Read Chapter 3 in Interpersonal Confict.
When Conficts Are Good: Nonconscious Goal Conficts Reduce Confrmatory Thinking
Read “When Conficts Are Good: Nonconscious Goal Conficts Reduce Confrmatory Thinking,” by Kleiman and
Hassin, from the Journal of Personality and Social Psychology (2013).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=pdh&AN=2013-24952-001&site=ehost-live&scope=site
The Efects of Confict Types, Dimensions, and Emergent States on Group Outcomes
Read “The Efects of Confict Types, Dimensions, and Emergent States on Group Outcomes,” by Jehn, Greer,
Levine, and Szulanski, from Group Decision & Negotiation (2008).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
Page 5 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
direct=true&db=bth&AN=37350760&site=ehost-live&scope=site
Assessments
Topic 2 DQ 1
Start Date & Time Due Date & Time Points
Oct 30, 2023, 12:00 AM Nov 1, 2023, 11:59 PM 5
Assessment Description
What are the diferent types of goals? How do they overlap and infuence each other?
Topic 2 DQ 2
Start Date & Time Due Date & Time Points
Oct 30, 2023, 12:00 AM Nov 3, 2023, 11:59 PM 5
Assessment Description
How do diferent interests lead to confict?
Confict Log
Start Date & Time Due Date & Time Points
Oct 30, 2023, 12:00 AM Nov 5, 2023, 11:59 PM 25
Assessment Traits
Requires LopesWrite
Assessment Description
During the week, keep track of all the negative thoughts you have about people in your world.
In 250 words, respond to the follow: What themes do you see emerging? How do they relate to your personal
TRIP goals?
Your response should be well written and claims should be supported by class readings or scholarly articles.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student
Success Center.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is
located in Class Resources if you need assistance.
Page 6 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Topic 2 Participation
Start Date & Time Due Date & Time Points
Oct 30, 2023, 12:00 AM Nov 5, 2023, 11:59 PM 20
Topic 3: Confict Styles
Objectives: - Describe a communicator’s confict style as it is expressed in his/her communication behavior.
- Compare expressions of harmful confict approaches.
- Explain the characteristics of a healthy system using systems theory.
Nov 6, 2023 – Nov 12, 2023 Max Points: 210
Resources
Intercultural Conficts Between Close Friends: A Case Study of Power Relations in Continuing
Education in Saudi Arabia
Read “Intercultural Conficts Between Close Friends: A Case Study of Power Relations in Continuing Education
in Saudi Arabia,” by Glowacki-Dudka, Usman, and Tref, from Convergence (2008).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=a9h&AN=47370769&site=ehost-live&scope=site
An Exploratory Study Into the Causes of Confict and the Efect of Confict Management Style
on Outcome in a Competitive Workplace
Read “An Exploratory Study Into the Causes of Confict and the Efect of Confict Management Style on
Outcome in a Competitive Workplace,” by Zia and Syed, from the Journal of Managerial Sciences (2013).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=bth&AN=92948285&site=ehost-live&scope=site
Confict Resolution Styles in the Nursing Profession
Read “Confict Resolution Styles in the Nursing Profession,” by Losa Iglesias and De Bengoa Vallejo, from
Contemporary Nurse: A Journal for the Australian Nursing Profession (2012).
https://lopes.idm.oclc.org/login?url=https://search-proquest-com.lopes.idm.oclc.org/docview/1314752911?
accountid=7374
Page 7 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
The Moderating Role of Personality Traits on Emotional Intelligence and Confict Management
Styles
Read “Moderating Role of Personality Traits on Emotional Intelligence and Confict Management Styles,” by
Bao-Yiann and Chun-Chi, from Psychological Reports (2012).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=bth&AN=83480421&site=ehost-live&scope=site
Interpersonal Confict
Read Chapters 5 and 7 in Interpersonal Confict.
The Relationship Between Interpersonal Conficts and Personality Traits in Friendship
Between Mothers Rearing Little Children
Read “The Relationship Between Interpersonal Conficts and Personality Traits in Friendship Between Mothers
Rearing Little Children,” by Michiko and Yoko, from the Japanese Journal of Personality (2013).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=a9h&AN=95742583&site=ehost-live&scope=site
Leadership Styles & Confict Management Styles of Executives
Read: “Leadership Styles & Confict Management Styles of Executives,” by Limbare, from Indian Journal of
Industrial Relations (2012).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=bth&AN=83403386&site=ehost-live&scope=site
Assessments
Topic 3 DQ 1
Start Date & Time Due Date & Time Points
Nov 6, 2023, 12:00 AM Nov 8, 2023, 11:59 PM 5
Assessment Description
How does power infuence our conficts? Explain.
Page 8 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Topic 3 DQ 2
Start Date & Time Due Date & Time Points
Nov 6, 2023, 12:00 AM Nov 10, 2023, 11:59 PM 5
Assessment Description
Using an example from your life, explain how the characteristics of a healthy system according to systems
theory can help you identify and change elements of that scenario to a healthier system.
Benchmark – Confict
Start Date & Time Due Date & Time Points
Nov 6, 2023, 12:00 AM Nov 12, 2023, 11:59 PM 180
Assessment Traits
Requires LopesWrite
Benchmark
Assessment Description
Confict is multifaceted problem that takes understanding its parts and how each individual approaches it such
that you can make a constructive solution. This assignment requires you to assess a destructive confict, your
own confict style, and how to appropriately resolve it.
Write a paper (1,000-1,500 words) doing the following: - Summarize a confict you recently experienced for the factors that made it destructive in nature. Your
discussion should utilize material from Chapters 1 & 2. - Utilizing the confict styles assessment on pages 154-155, informally interview two persons close to you
about their perceptions of your personal confict style. Discuss the diferences between your own and
others’ perception of your style. Include both positives and negatives of your style. - Refecting on your destructive confict, what other confict style could you adopt to constructively resolve
that confict? This should include prescriptive behaviors that overcome the weaknesses or use the strengths
to constructively resolve the situation.
This paper should include four additional academic sources that support your position. These are outside the
textbook.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student
Success Center.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is
located in Class Resources if you need assistance.
All B.A. in Communication majors should save the fnal version of this assignment with edits that incorporate
faculty feedback after grading. Students should also save the assignment directions. COM-490:
Communication Capstone will require students to prepare a portfolio that showcases their work in the
program. Please save this assignment in multiple locations. See the “Communication Professional Portfolio
Guide” under course materials for further instructions.
Page 9 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Benchmark Information
This assignment assesses the following programmatic competency:
1.2 Determine which confict management style(s) would be most appropriate for resolving a confict.
Topic 3 Participation
Start Date & Time Due Date & Time Points
Nov 6, 2023, 12:00 AM Nov 12, 2023, 11:59 PM 20
Topic 4: The Role of Power in Confict
Objectives: - Explain the diferent orientations toward power.
- Identify communicative strategies or techniques for engaging power in confict.
Nov 13, 2023 – Nov 19, 2023 Max Points: 180
Resources
Interpersonal Confict
Read Chapter 4 in Interpersonal Confict.
Navigating Power, Control, and Being Nice: Aggression in Adolescent Girls’ Friendships
Read “Navigating Power, Control, and Being Nice: Aggression in Adolescent Girls’ Friendships,” by Crothers,
Field, and Kolbert, from the Journal of Counseling & Development (2005).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=a9h&AN=17764159&site=ehost-live&scope=site
Power Balance and Staf Confict in Correctional Institutions
Read “Power Balance and Staf Confict in Correctional Institutions,” by Zald, from Administrative Science
Quarterly (1962).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=bth&AN=6439668&site=ehost-live&scope=site
Page 10 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
The Early Stages of Workplace Bullying and How It Becomes Prolonged: The Role of Culture in
Predicting Target Responses
Read “The Early Stages of Workplace Bullying and How It Becomes Prolonged: The Role of Culture in Predicting
Target Responses,” by Samnani, from Journal of Business Ethics (2013).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=bth&AN=86212875&site=ehost-live&scope=site
Perceived Power and Physical Violence in Marital Confict
Read “Perceived Power and Physical Violence in Marital Confict,” by Sagrestano, Heavey, and Christensen,
from the Journal of Social Issues (1999).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=a9h&AN=2155355&site=ehost-live&scope=site
Interpersonal Confict Handling Styles: A Collectivist Co-workers’ Perspective on Its Causes
and Efects
Read: “Interpersonal Confict Handling Styles: A Collectivist Co-workers’ Perspective on Its Causes and Efects,”
by Iqbal and Afsheen, from Pakistan Journal of Psychological Research (2013).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/1458278250?
accountid=7374
Assessments
Topic 4 DQ 1
Start Date & Time Due Date & Time Points
Nov 13, 2023, 12:00 AM Nov 15, 2023, 11:59 PM 5
Assessment Description
What does it mean to have a confict style? How does culture infuence our confict style? Provide at least three
examples.
Topic 4 DQ 3
Start Date & Time Due Date & Time Points
Nov 13, 2023, 12:00 AM Nov 17, 2023, 11:59 PM 5
Page 11 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Assessment Description
Is power an either or concept in our relationships? Explain.
Test 1
Start Date & Time Due Date & Time Points
Nov 13, 2023, 12:00 AM Nov 19, 2023, 11:59 PM 150
Assessment Traits
Timed
Assessment Description
This test is over Chapters 1-5 and 7.
This is a timed test. You will have 1 hour to complete it–you will NOT be able to stop the test and return to
complete it. Before starting the test, ensure you have enough time to complete it.
Topic 4 Participation
Start Date & Time Due Date & Time Points
Nov 13, 2023, 12:00 AM Nov 19, 2023, 11:59 PM 20
Topic 5: Emotional Wake
Objectives: - Discuss the importance of mid-range emotional expression.
- Examine self-responsibility regarding emotions.
- Analyze the role of feeling words.
Nov 20, 2023 – Nov 26, 2023 Max Points: 55
Resources
Emotion Dysregulation in the Intergenerational Transmission of Romantic Relationship
Confict
Read “Emotion Dysregulation in the Intergenerational Transmission of Romantic Relationship Confict,” by Kim,
Pears, Capaldi, and Owen, from the Journal of Family Psychology (2009).
Page 12 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=pdh&AN=2009-12106-016&site=ehost-live&scope=site
Exploring the Role of Emotion in Confict Transformation
Read “Exploring the Role of Emotion in Confict Transformation,” by Jameson, Bodtker, Porch, and Jordan, from
Confict Resolution Quarterly (2009).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=bth&AN=47450704&site=ehost-live&scope=site
Emotion Regulation Predicts Marital Satisfaction: More Than a Wives’ Tale
Read “Emotion Regulation Predicts Marital Satisfaction: More Than a Wives’ Tale,” by Bloch, Haase, and
Levenson, from Emotion (2013).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=pdh&AN=2013-38384-001&site=ehost-live&scope=site
Interpersonal Confict
Read Chapter 6 in Interpersonal Confict.
Can Confict Be Energizing? A Study of Task Confict, Positive Emotions, and Job Satisfaction
Read “Can Confict Be Energizing? A Study of Task Confict, Positive Emotions, and Job Satisfaction,” by
Todorova, Bear, and Weingart, from the Journal of Applied Psychology (2014).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=pdh&AN=2013-42323-001&site=ehost-live&scope=site
The Team That Wasn’t
Review “The Team That Wasn’t,” by Wetlaufer, from the Harvard Business Review (1994).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=bth&AN=9411155350&site=ehost-live&scope=site
Psychology Media Suite
View “Psychology Media Suite.”
https://lopes.idm.oclc.org/login?url=http://fod.infobase.com/PortalPlaylists.aspx?wID=96349&xtid=35671
Page 13 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Assessments
Topic 5 DQ 1
Start Date & Time Due Date & Time Points
Nov 20, 2023, 12:00 AM Nov 22, 2023, 11:59 PM 5
Assessment Description
Why would one want to be in mid-range of emotional expression? What happens when you express more
extreme emotions?
Topic 5 DQ 2
Start Date & Time Due Date & Time Points
Nov 20, 2023, 12:00 AM Nov 24, 2023, 11:59 PM 5
Assessment Description
What are feeling words? How do feeling words help us to constructively express confict?
Confict Log
Start Date & Time Due Date & Time Points
Nov 20, 2023, 12:00 AM Nov 26, 2023, 11:59 PM 25
Assessment Description
For one-week, keep track of emotions that you experience each day and respond to the following questions in
less than 250 words:
What emotions are you experiencing?
What beliefs are informing your emotional response?
How do you think Christian worldview infuences how you deal with your emotions?
How can you communicate your emotions more constructively?
Your response should be well written and claims should be supported by class readings or scholarly articles.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student
Success Center.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is
located in Class Resources if you need assistance.
Page 14 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Topic 5 Participation
Start Date & Time Due Date & Time Points
Nov 20, 2023, 12:00 AM Nov 26, 2023, 11:59 PM 20
Topic 6: Intervention
Objectives: - Assess how interpersonal negotiation is manifest in everyday communication.
- Identify circumstances in which it might be appropriate to use skilled third parties for intervention.
- Explain the structure and communication characteristics of formal interventions.
Nov 27, 2023 – Dec 3, 2023 Max Points: 210
Resources
On the Other Side of the Table: Lessons Learned From Negotiations
Read “On the Other Side of the Table: Lessons Learned From Negotiations,” by Williams & Peters, from Journal
of Cases in Educational Leadership (2018).
https://journals-sagepub-com.lopes.idm.oclc.org/doi/full/10.1177/1555458918762467
What Negotiation Theory Tells Us About How the EU Has Handled Article 50
Read “What Negotiation Theory Tells Us About How the EU Has Handled Article 50,” by Usherwood,
from Political Insight (2018).
https://journals-sagepub-com.lopes.idm.oclc.org/doi/full/10.1177/2041905818779317
Principled Negotiation Provides a Framework
Read “Principled Negotiation Provides a Framework,” by Chou & Cooley, from Communication Rx (2018).
https://lopes.idm.oclc.org/login?url=http://library.books24x7.com.lopes.idm.oclc.org/library.asp?
%5eB&bookid=135176&chunkid=971128071&rowid=402
The Interest-Based Bargaining Story at the Federal Mediation and Conciliation Service
Read “The Interest-Based Bargaining Story at the Federal Mediation and Conciliation Service,” by Barrett,
Page 15 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
from Negotiation Journal (2015).
https://lopes.idm.oclc.org/login?url=https://search-proquest-com.lopes.idm.oclc.org/docview/1765842672?
accountid=7374
Interpersonal Confict
Read Chapters 8 and 9 in Interpersonal Confict.
Principled Negotiation: An Evidence-Based Perspective
Read “Principled Negotiation: An Evidence-Based Perspective,” by Hak & Sanders, from Evidence-Based
HRM (2018).
https://lopes.idm.oclc.org/login?url=https://search-proquest-com.lopes.idm.oclc.org/docview/2016550963?
accountid=7374
Analytics Provides the Data, Leaders Negotiate the Truth
Read “Analytics Provides the Data, Leaders Negotiate the Truth,” by Light, from CIO (2016).
https://lopes.idm.oclc.org/login?url=https://search-proquest-com.lopes.idm.oclc.org/docview/1835901257?
accountid=7374
Negotiating and Finalizing Your Job Ofer
Read “Negotiating and Finalizing Your Job Ofer,” by Louis, from Mission Transition (2019).
https://lopes.idm.oclc.org/login?url=http://library.books24x7.com.lopes.idm.oclc.org/library.asp?
%5eB&bookid=147499&chunkid=156279318&rowid=548
Interest-Based Bargaining: An Alternative to Traditional Negotiations
Read “Interest-Based Bargaining: An Alternative to Traditional Negotiations,” by Katz, Kochan, & Colvin, from An
Introduction to U.S. Collective Bargaining and Labor Relations (2017).
https://lopes.idm.oclc.org/login?url=http://library.books24x7.com.lopes.idm.oclc.org/library.asp?
%5eB&bookid=144601&chunkid=520093394&rowid=748
Resolve Confict Efectively
Read “Resolve Confict Efectively,” by Manktelow & Birkinshaw, from Mind Tools for Managers (2018).
https://lopes.idm.oclc.org/login?url=http://library.books24x7.com.lopes.idm.oclc.org/library.asp?
Page 16 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
%5eB&bookid=139077&chunkid=257550829&rowid=324
Assessments
Topic 6 DQ 1
Start Date & Time Due Date & Time Points
Nov 27, 2023, 12:00 AM Nov 29, 2023, 11:59 PM 5
Assessment Description
What are the characteristic of a bully and how do they difer from sarcasm, teasing, or relational aggression?
Topic 6 DQ 2
Start Date & Time Due Date & Time Points
Nov 27, 2023, 12:00 AM Dec 1, 2023, 11:59 PM 5
Assessment Description
What is the place of negotiation in everyday life?
Negotiation
Start Date & Time Due Date & Time Points
Nov 27, 2023, 12:00 AM Dec 3, 2023, 11:59 PM 180
Assessment Traits
Requires LopesWrite
Assessment Description
Negotiation is a highly important personal and professional skill which presents itself with numerous
challenges. Understanding how to successfully negotiate with a variety of persons is important for efective
communication across a variety of contexts. Complete both part one and part two of this assignment.
Part One: Role Play
Directions: choose ONE of the scenarios from the attached “Negotiation Scenarios” document, or an
alternative scenario approved by your instructor.
To successfully do your negotiation, follow the Seven Elements of Principled Negotiation found in the textbook
and use those during your selected “Negotiation Scenario.” For this assignment, you will serve as the initiating
party of the negotiation. The objective is to gain a better understanding of the negotiation process and how
each step functions.
Page 17 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
You will need to solicit the help of one person. This person will take on the role of the adversarial party in your
selected scenario.
One Volunteer
Please solicit the help of one volunteer, this can be a friend, family member, or classmate. This volunteer will
help you role play the negotiation scenario. Share your selected scenario with the volunteer and inform them
that there is no verbatim script, so they are encouraged to behave the way they feel the participant would in a
real negotiation. Encourage your volunteer to approach this in a serious and realistic fashion when advocating
for their assigned position. The provided scenarios should require about 20 minutes of your volunteers time in
order to properly address the negotiation.
*To help orient your instructor, state the role you took and the goals you set out with in your essay.
Additionally, include the name of your volunteer in your essay.
Part Two: Essay
After conducting the negotiation, write a 1,250-1,750-word paper that discusses your experience and cites at
least four credible and authoritative references. In your paper, analyze and refect on your experience
negotiating using the Seven Principles of Negotiation. Consider the following prompts: - Were you able to focus on the relationship or did it become competitive?
- What elements of communication were you able to attend to and which did you struggle the most with?
- Did you remain on the interest or did it get personal?
- What options did you generate for the outcome?
- What were your solution criteria?
- Did you achieve your desired outcome or use the BATNA?
- Was the commitment fair and realistic? How so?
- How might this negotiation have been diferent if it were real and not a role play?
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar
with the expectations for successful completion.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student
Success Center.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is
located in Class Resources if you need assistance.
All B.A. in Communication majors should save the fnal version of this assignment with edits that incorporate
faculty feedback after grading. Students should also save the assignment directions. COM-490:
Communication Capstone will require students to prepare a portfolio that showcases their work in the
program. Please save this assignment in multiple locations. See the “Communication Professional Portfolio
Guide” under course materials for further instructions.
Topic 6 Participation
Start Date & Time Due Date & Time Points
Nov 27, 2023, 12:00 AM Dec 3, 2023, 11:59 PM 20
Page 18 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Topic 7: Forgiveness and Reconciliation Part 1
Objectives: - Examine the practical communication practices responsible for positive relational outcomes in the
forgiveness process. - Explain why the study of forgiveness is important to the topic of confict and negotiation.
- Use principled negotiation to resolve a dispute.
Dec 4, 2023 – Dec 10, 2023 Max Points: 55
Resources
Promoting Forgiveness Toward Christians by LGBTQ Respondents Using Apology and
Perspective-Taking
Read “Promoting Forgiveness Toward Christians by LGBTQ Respondents Using Apology and PerspectiveTaking,” by Jordan, Worthington Jr., and Sutton, from Journal of Psychology & Christianity (2013).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/1437251847?
accountid=7374
An Investigation of Forgiveness-seeking Communication and Relational Outcomes
Read “An Investigation of Forgiveness-Seeking Communication and Relational Outcomes,” by Kelley and
Waldron, from Communication Quarterly (2005).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/216485138?
accountid=7374
Interpersonal Confict
Read Chapters 8 and 10 in Interpersonal Confict.
Longitudinal Relations Between Forgiveness and Confict Resolution in Marriage
Read “Longitudinal Relations Between Forgiveness and Confict Resolution in Marriage,” by Fincham, Beach,
and Davila,” by Journal of Family Psychology (2007).
https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com.lopes.idm.oclc.org/login.aspx?
direct=true&db=pdh&AN=2007-12912-024&site=ehost-live&scope=site
Page 19 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Assessments
Topic 7 DQ 1
Start Date & Time Due Date & Time Points
Dec 4, 2023, 12:00 AM Dec 6, 2023, 11:59 PM 5
Assessment Description
In what way is forgiveness both intrapersonal and interpersonal? How might these aspects be woven together?
Topic 7 DQ 2
Start Date & Time Due Date & Time Points
Dec 4, 2023, 12:00 AM Dec 8, 2023, 11:59 PM 5
Assessment Description
Consider the concept of forgiveness and reconciliation. How do these concepts infuence approaches to
confict and negotiation?
Confict Log
Start Date & Time Due Date & Time Points
Dec 4, 2023, 12:00 AM Dec 10, 2023, 11:59 PM 25
Assessment Traits
Requires LopesWrite
Assessment Description
In 250 words: Refect on how Forgiveness and Reconciliation from the Christian worldview can be better
enacted in your life. Identify someone that you can work towards forgiving and one constructive thing you
could do in that relationship.
Your response should be well written and claims should be supported by class readings or scholarly articles.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student
Success Center.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is
located in Class Resources if you need assistance.
Topic 7 Participation
Start Date & Time Due Date & Time Points
Dec 4, 2023, 12:00 AM Dec 10, 2023, 11:59 PM 20
Page 20 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Topic 8: Forgiveness and Reconciliation Part 2
Objectives: - Evaluate forgiveness and reconciliation as a part of interpersonal relationships.
- Determine when forgiveness has occurred.
Dec 11, 2023 – Dec 17, 2023 Max Points: 180
Resources
Predicting Forgiveness for an Interpersonal Ofense Before and After Treatment: The Role of
Religious Commitment, Religious Afliation, and Trait Forgivingness
Read “Predicting Forgiveness for an Interpersonal Ofense Before and After Treatment: The Role of Religious
Commitment, Religious Afliation, and Trait Forgivingness,” by Wade, Meyer, Goldman, and Post, from the
Journal of Psychology & Christianity (2008).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/193977140?
accountid=7374
Balancing out (W)Right
Read “Balancing out (W)Right: Jesus’ theology of individual and corporate repentance and forgiveness in the
Gospel of Luke” by Chatraw in Journal of the Evangelical Theological Society (2012).
https://lopes.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?
direct=true&db=rvh&AN=NTA0000072763&site=ehost-live&scope=site
Refecting on Jesus’ teaching on forgiveness from a positive psychological perspective
Read “Refecting on Jesus’ teaching on forgiveness from a positive psychological perspective” by Schefer
in Hervormde Teologiese Studies (2015).
https://lopes.idm.oclc.org/login?url=https://search-proquest-com.lopes.idm.oclc.org/docview/1738751272?
accountid=7374
Inter-Parental Confict, Parent-Child Relationship Quality, and Adjustment in Christian
Adolescents
Read “Inter-Parental Confict, Parent-Child Relationship Quality, and Adjustment in Christian Adolescents:
Page 21 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Forgiveness as a Mediating Variable,” by Toussaint and Jorgensen, from the Journal of Psychology &
Christianity (2008).
https://lopes.idm.oclc.org/login?url=http://search.proquest.com.lopes.idm.oclc.org/docview/193965866?
accountid=7374
Interpersonal Confict
Review Chapter 10 in Interpersonal Confict.
Assessments
Topic 8 DQ 1
Start Date & Time Due Date & Time Points
Dec 11, 2023, 12:00 AM Dec 13, 2023, 11:59 PM 5
Assessment Description
Why is it important to study forgiveness and reconciliation as a part of interpersonal relationships? How do
these concepts infuence confict and negotiation?
Topic 8 DQ 2
Start Date & Time Due Date & Time Points
Dec 11, 2023, 12:00 AM Dec 15, 2023, 11:59 PM 5
Assessment Description
How does one know if forgiveness has occurred? What behaviors (verbal and nonverbal) might occur?
Test 2
Start Date & Time Due Date & Time Points
Dec 11, 2023, 12:00 AM Dec 17, 2023, 11:59 PM 150
Assessment Traits
Timed
Assessment Description
This test covers Chapters 6, 8, 9, and 10.
Page 22 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
This is a timed test. You will have 1 hour to complete it–you will NOT be able to stop the test and return to
complete it. Before starting the test, ensure you have enough time to complete it.
Topic 8 Participation
Start Date & Time Due Date & Time Points
Dec 11, 2023, 12:00 AM Dec 17, 2023, 11:59 PM 20
Page 23 Grand Canyon University 2023 © Prepared on: Nov 14, 2023, 2:04 PM
Leave a Reply